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I am an end customer who wish to purchase your product. |
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Please refer to the below answers to all the questions you may ask before purchasing, thank you. |
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Why aren't the prices shown? and what currency of money do you use |
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We are the head office of IBIYAYA in Taiwan . If there is our distributors near by you, we will refer your requests to our distributors to serve you in a better way. If there is no distributor near by you, please email us your request and we will send you back your final invoice with our quotation via e-mail.Our currency is based on USD. |
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I am a consumer and interested in purchasing your products. How do I go for ordering? |
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Please email your request by pet@ibiyaya.com , indicating the item name, product code, color, size and quantity you wish to order. We will email you our final invoice with our quotation. |
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Do you also deliver to overseas? If so, is there any delivery charges? |
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If there is our distributor near by you, we will refer your requests to our distributor to serve you in a better way. We deliver all around the world by express and there is a delivery charge. The delivery fee will be included on your final invoice. |
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I am a wholesaler, retailer, or distributor and interested in becoming your partner. How do I become your business partner? |
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If you are interested in becoming our business partner, please join us by becoming IBIYAYA’s business member or email us via pet@ibiyaya.com, and our Sales & Marketing Dept. will contact you within 24-48 working hrs on working days. |
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What is the term of payment? |
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How long does it take for the products to be delivered to me? |
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The products will be delivered to you within 3 working days after we confirm receipt of your payment.
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Region
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Destination
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Delivery times
(calculated from the date of delivery)
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Hong Kong
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1-2
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Macao
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1-2
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Asia & Oceania
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Australia
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3-4
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Guam
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4-5
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India
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4-5
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Indonesia
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3-4
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Japan
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2-3
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Korea (Rep.)
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2-3
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Malaysia
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2-3
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New Zealand
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3-4
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Singapore
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2-3
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United Arab Emirates
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3-4
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Europe & North America
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Austria
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4-5
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Belgium
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4-5
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Denmark
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4-5
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France
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4-5
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Germany
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4-5
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Great Britain
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4-5
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Italy
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6-7
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Spain
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3-5
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Switzerland
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4-5
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Canada
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4-5
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USA
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4-5
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South America
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Brazil
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4-5
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Chile
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4-6
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Africa
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South Africa
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4-5
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If you do not see your country listed above, please email our Customer Service (pet@ibiyaya.com) to find out. |
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